Automated assistance
Accelerate business productivity and efficiency.
Automation is a strategic business imperative that provides organizations with accelerated digital transformation. It builds on a foundation of modernization to drive radical improvements in productivity and business process efficiency across the full spectrum of digital work.
Digital clerk
Free up employees by offloading low value repetitive work
Digital advisor
Assist employees by augmenting high value knowledge work
Digital business
Change business models and create new revenue streams using automation
Intelligent employee assistance
Our solution provides a framework for productivity improvements, augmentation of skilled work, and greater opportunities for cost control and revenue generation. The chatbot assistant leverages artificial intelligence, machine learning and natural language processing capabilities to help you optimize your business through the data you hold.
Artificial intelligence
Transform, adapt and solve new problems to gain competitive advantage
Unlock value in your organization and turn data into decisions and actions
Scale your organization by automating repetitive tasks with digital labor
Use cognitive engagement to boost productivity and agility
Deliver a better user experience using Google Speech and Watson Discovery
Machine learning
Easily identify trends and patterns that are not apparent to humans
Supervised, unsupervised, reinforcement and deep learning
Predict outcomes by leveraging algorithms and models
Gain deeper understanding of customer behavior, preferences and satisfaction
Identify hidden patterns and anomalies buried in data that can help or harm you
Natural language processing
Enable natural conversations that improve customer satisfaction
Derive meaning from text using advanced analysis
Identify high-level concepts that aren't directly referenced in the text
Recognize sentiment, emotion and tone conveyed through target phrases
Continually evolve using UNICOM's fully curated and managed discovery service